Information centre
Unlocking the secrets of our heritage chest — common questions about packages, exclusives, and delivery.
Your shopping chest — our word for cart. Packages from many looms gather in one Pitara before checkout.
A house-curated sandook with 18–36 sarees from one weaving tradition — distinct from brand marketplace packages. Ideal for trousseau and milestone gifting.
Yes. Brand owners sign in at /brand/login/ to update inventory. Order status and shipment stay with the marketplace.
Admins enter courier and AWB numbers; you see a timeline in your customer portal.
Orders that are still pending payment, paid, processing, or packed can be cancelled from the order detail page. Once shipped, contact a curator.
Sign in and use Save on any package. Find them again under Saved Treasures in your portal.
What is a Pitara? Your shopping chest — the cart, renamed for our brand story.
What is an exclusive crate? A house-curated culture sandook with 18–36 sarees from one tradition — distinct from brand marketplace packages.
Can brands manage their own stock? Yes — brand owners sign in at /brand/login/ to update inventory. Order status and shipment stay with the platform.
How is shipping tracked? Admins enter AWB numbers; you see a timeline in the portal.
Still curious about a weave’s provenance?
Contact a curator